Enterprise-Grade Security for Every Document You Redact
When you upload sensitive documents for redaction, security cannot be an afterthought. Our platform is built from the ground up with end-to-end encryption, zero data retention, and compliance-first architecture — so your confidential files are protected at every stage of the redaction process.
Capabilities
Security and Compliance Features
Every layer of our platform is designed to meet the security requirements of regulated industries including healthcare, legal, financial services, and government.
End-to-End Encryption
All document transfers use TLS 1.3 encryption in transit. During processing, documents are handled in encrypted memory environments. At no point does your document content exist in an unencrypted state on our infrastructure. Even our own engineering team cannot access document content during processing.
Zero Data Retention
We do not store your documents. Period. Uploaded files are processed in ephemeral memory and immediately purged after your redacted output is generated. There are no backups, no cached copies, and no residual data. Once you download your result, the original and processed files are gone from our systems entirely.
SOC 2 Type II Compliance
Our infrastructure is hosted on SOC 2 Type II certified cloud providers with continuous monitoring for security, availability, and confidentiality controls. Access to production systems is restricted through multi-factor authentication and role-based access controls with full audit logging.
HIPAA-Aligned Processing
For healthcare organizations handling protected health information (PHI), our processing pipeline follows HIPAA Security Rule requirements. Documents containing patient data, medical records, diagnosis codes, and treatment information are processed with the same zero-retention and encryption standards that cover all documents on our platform.
GDPR Compliance
Our data handling practices comply with GDPR requirements for data minimization, purpose limitation, and data subject rights. We process documents solely for the purpose of redaction, retain no personal data beyond the processing session, and provide full transparency about how document data is handled throughout the redaction workflow.
Access Controls & Audit Logging
Pro accounts include comprehensive access controls and audit logging. Every processing action is logged with timestamps, user identifiers, and processing outcomes — without logging document content. These audit trails support compliance reporting and internal governance requirements for regulated organizations.
Process
How We Protect Your Documents
Encrypted Upload
Your document is encrypted via TLS 1.3 the moment it leaves your browser. The encrypted payload travels through our CDN to our processing servers. No intermediate system can read the document content during transfer.
Isolated Processing
Each document is processed in an isolated memory environment that is provisioned exclusively for your request. No other user's data shares the same processing space. The AI redaction engine operates entirely within this isolated environment.
Immediate Purge
As soon as your redacted PDF is generated and ready for download, both the original upload and the processed output are purged from memory. No copies are written to disk, backed up, or cached. The processing environment is destroyed immediately after delivery.
Audit Trail Only
The only record of your processing session is an anonymized audit log entry containing a timestamp, page count, processing duration, and success or failure status. No document content, file names, or user-identifiable information is included in operational logs.
Comparison
Security: AI-Redact vs. Alternatives
| Feature | Security Feature | AI-Redact | Desktop Software | Generic Cloud Tools |
|---|---|---|---|---|
| End-to-end encryption | No transfer needed | Varies | ||
| Zero data retention | ||||
| SOC 2 infrastructure | N/A | Varies | ||
| HIPAA-aligned processing | User responsibility | Rarely | ||
| GDPR compliance | User responsibility | Varies | ||
| Audit logging | Basic | |||
| Isolated processing environments | ||||
| No document content in logs |
FAQ
Frequently Asked Questions About Security & Compliance
Protect Sensitive Documents with Confidence
Upload and redact documents knowing they are processed with enterprise-grade encryption, never stored, and handled in full compliance with privacy regulations.